Privacy Policy

1. Introduction

PawTech Solutions, operated by Xiamen Leshengtong Technology Co., Ltd. ("we", "us", "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. We comply with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

2. Information We Collect

We collect the following types of information:

3. How We Use Your Information

• To process and fulfill your orders, including shipping and delivery
• To communicate with you about your orders, returns, and customer service requests
• To send promotional emails about new products and special offers (with your consent)
• To improve our website, products, and services based on your feedback
• To prevent fraud and ensure the security of our platform
• To comply with legal obligations and tax requirements

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

• Contract performance: Processing your order and delivering products
• Legal obligation: Complying with tax and accounting requirements
• Legitimate interest: Preventing fraud and improving our services
• Consent: Sending marketing communications (you can opt out at any time)

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Fulfillment and logistics partners for order delivery
• Payment processors for transaction processing
• IT service providers for website hosting and maintenance
• Legal authorities when required by law

All third-party partners are bound by data protection agreements and process data only on our behalf.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is retained for a minimum of 7 years for tax and accounting purposes as required by law.

7. Your Rights Under GDPR

As a resident of the European Economic Area, you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interest
• Right to withdraw consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us at info@pawtechsolutions.com.

8. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookies through your browser settings. Essential cookies are necessary for the website to function properly and cannot be disabled.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including 256-bit SSL encryption for all transactions, secure data storage, and regular security audits. However, no method of transmission over the internet is 100% secure.

10. Contact Us